- explains how and why we collect and use your personal data;
- explains how long we keep your personal data for;
- explains when, why and with who we will share your personal data;
- sets out the legal basis we have for using your personal data;
- explains the effect of refusing to provide the personal data requested;
- tells you about your privacy rights, the choices you have and how the law protects you;
- explains how we may contact you and how you can contact us.
What personal information do we collect about you?
We gather the information we need to find available opportunities and the best candidates to fill them. To be able to assess eligibility through the different stages of recruitment we will collect personal information about you such as name, job title, work history, email addresses and telephone numbers.
If we have considered you for an opportunity, we may record CVs, skills, educational records, identification documents and employment references as well as information on your suitability as part of our assessments of your professional profile, and this would include information on your personal and professional life publicly available on social media services (LinkedIn, Facebook, Google, Twitter, etc.) or elsewhere on the internet where relevant to the position.
We may also collect sensitive personal data about you, in the form of remuneration, equal opportunities monitoring information and entitlement to work. We only collect sensitive personal data from you and further process this data, where you have given your explicit consent.
Where do we collect this personal information from?
- Through publicly available sources such as company websites, social media and networking sites, internet search engine results, press articles, awards granting bodies, through subscription-based services which monitor agency-client relationships and advertising output.
- Directly from you. This is information you provide while searching for a new opportunity and/or during the different recruitment stages.
- By reference or word of mouth. For example, you may be recommended by a friend, a former employer, a former colleague or even a present employer.
How do we use your personal data?
We use your personal data to match your skills, experience and education with a potential employer, to provide our clients with market and talent maps showing the general pool of talent currently employed within specific industries and sectors. We will initially collect basic information on you such as job role and experience and we may then pass this on to the client in search of personnel. If you are chosen by the client or our consultants and go through to the next stage we will then be collecting more information from you at the interview.
How long do we keep your personal data for?
We aim to build life-long relationships to ensure that we can consider you for all relevant opportunities in the future.
We may also keep your data if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected and only use it for those purposes
In other cases, we only keep your information while we use it.
When deciding how long to keep your data, we will consider:
(a) our contractual obligations and rights in relation to the information involved;
(b) legal obligation(s) under applicable law to retain data for a certain period of time;
(c) statute of limitations under applicable law(s);
(d) (potential) disputes;
(e) if you have made a request to have your information deleted;
(f) guidelines issued by relevant data protection authorities
(g) our legitimate interest where we have carried out a balancing test (see legal basis below).
Otherwise, we securely erase your information once this is no longer needed.
Who do we share your personal data with?
We share your personal data with the client who has a position to fill, but only after getting your permission to do so
We may also conduct checks on you to verify the information you have provided but would do this with your knowledge
We will never share confidential information that you have shared with us outside our organisation without your explicit consent
What legal basis do we have for using your information?
If we include information about you on a talent or market map, or anonymised information on a salary survey, and for prospective candidates, interim managers, referees and clients, our processing of your data is essential to enable us to understand the market we operate in, assess your suitability for potential roles, to find potential candidates and to contact clients and referees.
We carry out a ‘balancing test’ to ensure that our processing is necessary and that your fundamental rights of privacy are not outweighed by our legitimate interests, before we go ahead with such processing. We keep a record of these balancing tests. You have a right to and can find out more about the information in these balancing tests by contacting us using the details below.
If you are shortlisted as a candidate then this may involve the processing of more detailed personal data including sensitive data such as health information that you or others provide about you. In that case, we always ask for your explicit consent before undertaking such processing.
For clients, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you.
What happens if you do not provide us with the information we request or ask that we stop processing your information?
If you do not provide the personal data necessary or withdraw your consent for the processing of your personal data, we may not be able to match you with available job opportunities.
What rights do you have in relation to the data we hold on you?
By law, you have several rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.
Your Rights under the Data Protection Laws, and what they mean
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
These rights in more detail:
- The right to be informed You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.
- The right to rectification You are entitled to have your information corrected if it’s inaccurate or incomplete.
- The right to erasure This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
- The right to restrict processing You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
- The right to data portability You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to use another provider of recruitment and search services, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability. You should note that this applies only to information you have supplied to us.
- The right to object to processing You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).
- The right to lodge a complaint You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.
- The right to withdraw consent If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.
How will we contact you?
We may contact you by phone, email or social media. If you prefer a particular means of contact please just let us know.
How can you contact us?
If you are unhappy with how we’ve handled your information or have further questions on the processing of your personal data, contact us via this website’s contact page.